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Safer workplaces. Stronger skills.
Course / Programme

Incident Investigation Training

1–2 DaysClassroom / On-site

JAFO Incident Investigation Training gives supervisors, health and safety representatives and investigation-team members a practical method for gathering evidence, identifying contributing causes and developing corrective actions that reduce recurrence.

Who should attend

  • Supervisors, managers and team leaders.
  • Health and safety representatives and committee members.
  • Safety officers and operational risk personnel.
  • Employees appointed to participate in workplace investigations.

What learners will explore

The programme covers immediate response, scene control, evidence preservation, witness interviewing, timeline development, cause analysis, corrective-action planning, reporting and follow-up. It distinguishes internal learning processes from statutory reporting and compensation requirements.

Evidence-based investigation

Learners practise separating facts from assumptions and examining the difference between work as planned and work as performed. The programme considers human, technical and organisational factors rather than stopping at “unsafe act” or blaming the injured employee.

Root causes and corrective actions

Depending on the selected course scope, activities may use five-whys, barrier analysis or structured causal questioning. Corrective actions are evaluated against the hierarchy of controls and assigned owners, deadlines and verification measures.

South African reporting context

Section 24 of the Occupational Health and Safety Act and the applicable General Administrative Regulations contain important incident-reporting and investigation requirements. Training provides general operational understanding; organisations must obtain competent advice for a specific serious or reportable event.

Participants can use the companion workplace incident investigation guide after publication and review the existing HIRA guide for risk-control integration.

Delivery and assessment

JAFO can discuss scheduled, private-group and on-site delivery in Johannesburg, Gauteng and other South African locations. Case studies, exercises and assessment methods are confirmed in the written proposal. Actual workplace information should be anonymised unless the client has authorised its use.

Certification statement

The quotation will specify the course status, assessment requirements, certificate type and issuing arrangement. JAFO does not claim that every incident-investigation programme has the same accreditation or certification outcome.

Frequently asked questions

Is the course only for safety officers?

No. Supervisors, representatives, managers and technical personnel often contribute essential evidence and corrective-action knowledge.

Does training replace specialist support after a fatality?

No. Serious incidents require immediate legal, regulatory and specialist guidance appropriate to the circumstances.

Can the programme use company examples?

Yes, subject to privacy, legal sensitivity and prior agreement on how information may be used.

Request a proposal: provide the learner numbers, location, industry, preferred dates and desired course outcome.

Official / primary references

Programme details

Target Audience

Supervisors, managers, SHE representatives and safety personnel

Learning Outcomes

Gather facts, identify immediate and underlying causes, document findings and develop practical corrective actions after workplace incidents.

Assessment

Case study, investigation exercise and corrective-action plan.

Enquire / enrol

Request this programme

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